At OH FLOUR, we understand that delivery of your order is the last mile for you to get your hands on good supplies and ingredients. We appreciate your understanding and patience on the stated below for shipping and delivery;

1. In general, all paid orders and items are posted out within the next working day (exclude Sunday & Public Holiday)
2. For avoidance of doubt, please be informed and prepared that all paid orders will be posted out 2-3 working days. If otherwise, we will informed you on status of order for refund, cancellation and etc.
3. Delivery Courier charges or its related Fee will be calculated based on weight of purchase, dimension of parcel, distance and (or) time of booking services set by delivery and courier company schedules, not by OH FLOUR Marketplace.
4. OH FLOUR Marketplace is unable to control delivery speed, conditions of driver or delivery courier service, terms and conditions and etc.
5. Delivery schedules are subject to change due to many factors, please check with delivery or courier company.
6. OH FLOUR Marketplace will not be responsible to provide you update of status on delivery, transit or speed of delivery. Please check with delivery company
7. Please review and check your shipping details before confirmation of check out.
8. Please note that the appointed transporter only delivers to one delivery address per order. OH FLOUR Marketplace is not responsible for incorrect delivery address, recipient is not available during attempt of delivery or any rearrangement of delivery by courier/delivery company
9. In situation of delivery failure, OH FLOUR Marketplace is not responsible for arrangement of new delivery, replacement of delivery or tracking of loss delivery